Dashboard

DueñoExclusivo del rol Dueño

The dashboard is the main screen when you log in as Dueño. It is your command center: it shows how the business is doing right now, the KPIs for the period, comparisons vs yesterday and last week, and actionable insights.

Why don't some sections appear for me?

The dashboard adapts to your plan. If you don't have KDS (kitchen), expenses or online orders, those cards simply don't appear so they don't take up useless space. See What each plan shows below.

Where did inventory, coupons and the rankings go?

The dashboard no longer shows payment methods, sales channel, top products, inventory alerts, people ranking or coupons. Stock alerts are in Inventario and promotion effectiveness is in Cupones.

How it is organized

From top to bottom:

1. Period selector — 7, 14 or 30 days + Exportar button.
2. Ahora mismo — real-time operational snapshot (refreshes every 30s).
3. Main KPIs — cards with revenue, orders, average ticket, etc.
4. Revenue vs expenses — day-by-day evolution chart.
5. Orders per day + peak hour — bars + 24h curve.
6. Business insights — actionable alerts sorted by urgency.

Ahora mismo (real-time operations)

The top row, below the period selector. Four cards that refresh every 30 seconds and show what is happening at this instant, regardless of the selected period.

Card	What it shows	When it turns red
Caja	Expected balance, sales of the shift, who opened it and at what time	If there is no open register during operating hours (8am–10pm)
Mesas	Occupied / total, remaining free	When occupancy > 80%
KDS (cocina)	Orders in the kitchen + alert if any are delayed (>20 min)	If there are 1+ delayed orders
Reservas hoy	Total, confirmed and next reservation	If there are any pending confirmation

Each card is a shortcut

Each card links directly to the module: tap "Caja" → you go to the POS. Tap "KDS" → you go to Cocina. Tap "Mesas" → you go to the floor plan. Useful to act without wasting time navigating.

Main KPIs

10 numeric indicators in a grid (some appear only if your plan supports them):

KPI	What it counts	Minimum plan
Ingresos hoy	Total collected since 00:00 + comparison vs yesterday	All
Ingresos · Nd	Total for the selected period + % vs previous period	All
Pedidos · Nd	Number of paid orders in the period	All
Ticket promedio	Revenue / Orders of the period	All
Pedidos activos	How many are in the kitchen right now	PRO (requires KDS)
Gastos	Total expenses recorded in the period	STARTER (requires Gastos)
Neto	Revenue − Expenses of the period	STARTER (requires Gastos)
Cancelaciones	% of canceled orders out of the total	All
Productos	Total active products in the catalog	All
Clientes	Accounts associated with historical online orders	STARTER

"Neto" is not real profit

The dashboard's "Neto" is cash accounting margin: revenue collected minus expenses recorded. It does not subtract cost of goods because Nexta does not keep a cost recipe sheet per product. To know your real margin you need to record your costs separately.

Revenue vs expenses

Line chart with two series: revenue (solid purple line with area) and expenses (dotted red line). Each point is a day of the period. Hovering shows the detail.

• Excludes canceled orders.
• Includes all payment methods.
• If you don't have the Gastos module (FREE plan), only the revenue line appears.

Orders per day + Peak hour

Two charts:

• Pedidos por día — simple bars per day of the period.
• Hora pico de ventas — distribution of orders by hour (24h). The hour with the most demand is highlighted in amber. Below, we also tell you the peak day of the week based on the last 30 days (e.g. "Día pico: Sábado · $850K").

Business insights (actionable alerts)

The box at the end replaces the old "trend indicator". It detects conditions that need your attention and shows them as bullets sorted by urgency:

🔴 Critical (red)

• Sold-out products — restock urgently
• Delayed orders in the kitchen (>20 min)
• Negative result for the period

🟡 Warnings (amber)

• Register closed during operating hours
• Low stock on N products
• Revenue today 20%+ below the same day last week
• Cancellation rate >20%

🔵 Informational (blue)

• Products with no movement in 30 days
• Revenue for the period grew / fell

🟢 Positive (green)

• Revenue today 30%+ above last week
• Positive result for the period

If there are no alerts → "Todo en orden — sin alertas críticas en este momento".

Comparisons: current period vs previous

Each KPI with a percentage next to it:

• Ingresos hoy → vs yesterday
• Ingresos · Nd / Pedidos · Nd / Ticket promedio → vs the immediately previous period (the same N days before)

Green if it went up, red if it went down, "±0%" if it didn't change.

What each plan shows

Section	FREE	STARTER	PRO	ENTERPRISE
Ahora mismo: Caja + Mesas	✅	✅	✅	✅
Ahora mismo: KDS	❌	❌	✅	✅
Ahora mismo: Reservas	❌	✅	✅	✅
Base KPIs (revenue, orders, ticket, cancellations, products)	✅	✅	✅	✅
Gastos + Neto KPI	❌	✅	✅	✅
Clientes KPI (historical orders)	❌	✅	✅	✅
Pedidos activos KPI (KDS)	❌	❌	✅	✅
Revenue vs expenses (chart)	✅ (no expenses)	✅	✅	✅
Peak sales hour	✅	✅	✅	✅
Actionable insights	✅ (limited)	✅	✅ (with KDS)	✅

Why don't the dashboard numbers match my cash register?

It is the most common question. Possible reasons:

1. Your cash register shift doesn't match the dashboard period. The register is counted by shift (open / close). The dashboard is counted by calendar date. If you opened at 18:00 and closed at 02:00 the next day, you will see sales split across two days.
2. Voids don't enter the dashboard but do enter the cash history. If you voided a large order, the register records it (with a reason) and the dashboard doesn't.
3. Historical online orders you haven't collected yet. If any pending record remains from a previous operation, its payment may belong to the corresponding period.

If the difference is large, check Reportes and export the list of orders for the range — you will see each one with status, time and method.

Related permissions

Action	Allowed roles
View the full dashboard	Dueño
View detailed reports	Dueño · Administrador
Export orders / products / expenses	Dueño · Administrador

Next step

• For more detailed numbers, go to Reportes.
• To compare with the day's register, go to Abrir y cerrar caja.
• To understand the plans and what each includes, go to Facturación y planes.